+447900667931 [email protected]

Cancellation & Refund Policy

We understand that sometimes plans change. Below is our policy on order cancellations and refunds.

  1. Order Cancellation
  • Orders can be canceled within 24 hours of purchase for a full refund.
  • Once an order has been processed for shipping, cancellations are not possible.
  1. Refund Policy
  • Non-Refundable Items: Customized products, digital downloads, and perishable goods.
  • Refunds are processed within 7-10 business days after the returned item is received and inspected.
  • If the product is defective or incorrect, we will cover the return shipping cost.
  1. How to Request a Refund
  • Email us at [[email protected]] with your order details and reason for the refund request.
  • Upon approval, we will process the refund back to the original payment method.

For any questions or concerns, feel free to contact our support team at [[email protected]].

 

Nataim UK Ltd